40 DAY FAQ
Got question? We’re here to help.
HOW DOES MY PASS WORK AND WHAT DOES IT INCLUDE?
The Virtual Pass - Your Virtual 40 Days of Practice pass includes unlimited access to our daily online classes and livestream access to all weekend workshops May 1 - June 9, 2022, as well as livestream access to our kickoff and closing gatherings. Your pass also includes an exclusive weekly email drop filled with inspo and resources, four virtual guest passes, and 22% off Lion Gear purchases between May 1 - June 9, 2022 (some restrictions apply).
Please note that you need to sign up in advance for any virtual classes or workshops you’d like to attend, you will not receive a link unless you have registered on MindBody.
The Studio Pass - Your Studio 40 Days of Practice pass includes unlimited access to our daily classes both in our Gastown studio and online between May 1 - June 9, 2022, and an invitation to attend 4x game-changing weekend workshops led by community leaders in-person or online. Your pass also includes an invitation to our kickoff and closing gatherings at the studio, an exclusive weekly email drop filled with inspo and resources, four guest passes, and 22% off Lion Gear purchases between May 1 - June 9, 2022 (some restrictions apply).
Notes: in-person registration for daily classes is limited and is not guaranteed for every class. To allow fair access to classes, registration for classes will open 7 days in advance. Workshop registration will be first-come first-serve for in-person attendance and registration will open the week before each workshop. You need to sign up in advance for any virtual classes or workshops you’d like to attend, you will not receive a link unless you have registered on MindBody.
I REGISTERED AND AM READY FOR 40 DAYS OF PRACTICE…WHAT’S NEXT?
Welcome! We are so excited to practice with you. We will be sending you an ‘everything you need to know email’ a few days before 40 Days begins that includes some more details for you to feel set up and begin your practice. We ask that you hold your questions on some of these nitty gritty details until you’ve read this email and then reach out if you still need clarification. See you soon!
WHO IS HOSTING THE WEEKEND WORKSHOPS? WHAT ARE THE WORKSHOP TOPICS?
We are excited to share the workshop lineup, including teachers and topics mid-April.
Stay tuned!
HOW DO I REGISTER FOR IN-PERSON CLASSES AT THE STUDIO?
To register for classes, log in to your Mindbody account here. Once you are logged in, head over to the ‘CLASSES’ tab and click ‘Sign up now’ next to the [IN PERSON] class you’d like to attend.
Registration for all in person classes will open to participants 7 days in advance. This is in an effort to ensure fair access to classes for more students.
HOW CAN I REGISTER FOR [VIRTUAL] classes, workshops, and special events? *IMPORTANT* You must register for every class, workshop or special event you would like to attend via Mindbody. No links will be automatically sent to you.
To register for [VIRTUAL] classes, log in to your Mindbody account here. Once you are logged in, head over to the ‘CLASSES’ tab and click ‘Sign up now’ next to the [VIRTUAL] class you’d like to attend.
All class times are listed in Pacific Time, and we recommend signing up for the class at least 30 minutes early to allow yourself ample time to prepare for class and troubleshoot any technical issues that may arise.
HOW WILL I RECEIVE [VIRTUAL] CLASS/WORKSHOP LINKS?
Class and workshop links are sent out by email roughly 1 hour before class (or, within 5-10 minutes if you register less than 60 minutes before class).
To ensure you receive your live-stream links, please ensure the email address associated with your Mindbody account is correct. You can do so here.
It’s common for these emails to be mistakenly directed to junk/spam folders. We recommend adding hello@fitgrid.com to your contacts so that your class links always arrive in your inbox and aren’t flagged as spam.
If you haven’t received a link within the window specified above, please refresh your inbox and check your spam folder before emailing vancouver@oneyoga.ca for additional support.
If you don’t already have a Zoom account, you can create a free account and download the app here.
I STILL HAVE QUESTIONS! HOW CAN I GET IN CONTACT WITH YOU TO GET THEM SORTED?
For all enquiries relating to Mindbody, One Yoga or the 40 Days of Practice, please reach out to vancouver@oneyoga.ca.
For all issues relating to Zoom, we recommend visiting the Zoom Help Centre as they are best equipped to provide a solution.